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About OM Packers and Movers

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Late response and bad handling
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Dec 21, 2023 08:56 PM 808 Views (via Mobile)

Customer Service:

Staff Courtesy:

ompackersindia Cares

ompackersindia is working closely with MouthShut.com to enhance customer satisfaction.

I had a bad experience with them. When I got a new job in a different city, I asked them to pack and keep my things in their godown. After a month, when I was able to arrange a place to stay, I provided them with an address and asked them to send my luggage as fast as possible. They started to make excuses every day. I received my luggage after 20 days of my initial request. When I opened my package, I could see the aftermath of rats; multiple things were destroyed. Even a few pieces of furniture were in a broken state, as if they had kept them at the wrong angle or kept lots of stuff above them.

Brand Response

Dear Customer,
we sincerely apologize for the inconvenience caused in storage and delivery of your belongings. We regret the damage and delay you experienced. Kindly share your booking details at info@ompackersindia.com
so our grievance team can investigate the matter and assist you with a suitable resolution. Your feedback is valuable and will help us improve our services.
Warm regards,
Customer Support Team
Om Packers and Movers

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By: ompackersindia | Aug 19, 2025  02:25 PM imageComments 0

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