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Jewelskart.com
Apr 06, 2015 09:48 PM 5024 Views (via Mobile)
(Updated Apr 06, 2015 09:48 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Ordered a pendant from jewelskart.com. Then received a call from the customer service. They said it will take 10-15days to deliver the product. As the timeframe is high, I asked to cancel the order. They cancelled it and said to refund the money.


It has been more than a month, I didn't receive the money. I asked the customer service. They gave some transaction I'd and asked to contact bank. When I contacted bank, they said no refund happened with the said transaction I'd. I was struggling with jewelskart and bank to get my money bank. At last bank agreed to reverse the transaction but am not sure abt the action from jewelskart.


Prices also high compared to local market. So don't purchase from jewelskart.com

Brand Response

Hi Udaya, we sincerely apologize that we have not been able to serve you well. Lenskart values its customers dearly and for us customer satisfaction is our first priority. In order for us to serve you better we request you to kindly let us know your registered mobile number or your order ID. This will help us to recognize you in our database and understand your grievance better.

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By: valyoo_lenskart Deactivated | Apr 11, 2015  06:01 PM imageComments 0

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