May 15, 2018 12:04 AM
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goibibo_ibibo Cares
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Hi,
My name is Naveen Kalia and I am from Punjab. I booked immediate Air Ticket on 6th of May of my friend of Rs.8200 because of the sudden death of my his father. He need to be there for cremation but I was stun when I received ticket. They booked very cleverly booked ticket for the date of 20th may which was complete fraud for me. By contacting customer care of go ibibo the said it was your mistake you book for 20th may so we issue for that day. I tried to convince her but she denied to listen me. So forcefully I have to reschedule flight for 6th by paying more Rs.8700 so I payed total Rs.16, 900 to travel from Hyderabad to Delhi.
By inquiring every thing the ticket to travel from Hyderabad to Delhi for 20th may was available for Rs.4, 500 then how it is possible it will cost me for Rs.8200. By again contacting Customer care of goibibo so many time they convinced that it was there fault and they are ready for the refund but till date they never pay me. Now whenever I call them they always told you will receive call from our technical team but I never receiced it.
I was in complete shock how a well know company can do this sort of cheap things. Still waiting for go ibibo call. Hope I will get my refund. Please do not use this app.
Regards,
Naveen Kalia
+91-98888-08936
Booking mobile number: 9779915515( Jatin Kalia)
Traveler Name: Sanjeev Kumar
