Aug 10, 2014 04:38 PM
4667 Views
(Updated Aug 10, 2014 04:38 PM)
FNPPL Cares
FNPPL is working closely with MouthShut.com to enhance customer satisfaction.
I've placed Rakhi order long back fom FernsnPetal(https://fernsnpetal.com/) and today(date of festival) I receive email about my order saying its going to deliver within 3 working days.
I was not happy with this and called customer care asked the reason, but there was not satisfying reason. Then I asked for compensation, as my son(who is staying aboard) lost his festival day where he should get gift from her sister and same was not got. I asked customer care to make my order free(i.e. deliver product to address and return my money back). As customer care Agent couldn't do it, I asked manager(Ayan Kar) and even he reject to do same. I am not happy with service who couldn't deliver product within given advance time.
I am very sad and will not do any transaction further and also warn others about this.
