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About Ferns N Petals

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Wrong greeting card received
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 11, 2024 12:15 PM 68 Views (via Mobile)
(Updated Apr 11, 2024 12:16 PM)

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My brother got a new job and everyone is happy in our family..and I wanted him to make him feel little special...so i ordered one flowers along with congratulations card..


But instead of congratulations message he received the happy birthday card and wrong message...when I spoke to customer they said I will get a call again after 2 Hours and they will give the proper solution..I didn't get any calls or anything and my issue isn't solved...we just waste our money and they just say sorry for wrong thing delivered by them.. worst experience worst customer support...waste of money ...even though it's their mistake our money is gone ...I want my money back ..

Brand Response

Dear Roja,
We extend our sincere apologies for the experience you had. We've taken note of your order number. We are getting it checked as soon as possible.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 11, 2024  11:30 PM imageComments 0

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