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Home > Ecommerce and Online Business > Online Shopping > Ferns N Petals > The customer service is pathetic with just copy pa

The customer service is pathetic with just copy pa. Review on Ferns N Petals

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3.38

26,943 Votes

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ankit007jbn

Gurgaon India

1 Review

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The customer service is pathetic with just copy pa

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Brand-aid! The problem has been fixed. Happy Ending.

Aug 16, 2024 12:21 PM 254 Views (via Mobile)

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The customer service is pathetic with just copy paste response. Two agents Harsh and Priyam were assigned for a problem but the just keep on responding that generic response. This was the last time i will be using FnP

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Brand Response

Dear Ankit,
Kindly accept our sincere apologies for the inconvenience caused to you. Although our service team strives for customer satisfaction, it’s evident we’ve fallen short in this instance. Please be assured we will take appropriate measures to ensure it will not happen again in the future.
Flowerly Yours,
Team Ferns N Petals