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Home > Ecommerce and Online Business > Online Shopping > Ferns N Petals > Poor service

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MouthShut Score

46%
3.38 

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India
Poor service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 13, 2024 07:25 PM 102 Views (via Mobile)

Customer Service:

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FNPPL Cares

FNPPL is working closely with MouthShut.com to enhance customer satisfaction.

Ordered a week in advance for 12th May Mother’s Day. It didn’t get delivered. They changed the order date to 13th on their own. They were still processing the order on the 13th. This has happened twice in a row. The products are competitively priced but the service is very poor.

Brand Response

Dear Customer,
We extend our sincere apologies for the experience you had. We've taken note of your order number. We are getting it checked as soon as possible.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | May 13, 2024  10:42 PM imageComments 0

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