MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo

About Ferns N Petals

Product/brand information is coming soon. Stay tuned for updates!

Contact Details

Ferns and petals commitment level 0%
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Aug 06, 2020 05:01 PM 440 Views (via Mobile)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

FNPPL Cares

FNPPL is working closely with MouthShut.com to enhance customer satisfaction.

I had ordered a personalised cushion from Ferns and petals which ha a same day delivery option for 05/08/20. The price of the product was almost double then the similar product available on amazon still I choose to buy bcoz of same day delivery and also opted for premium delivery which was chargeable.


They were unable to deliver the product but they didn't inform me and no status was updated on the app as well.i called to ask the status of my order they said the product is not available you can choose cake or flower instead of a "customised gift". Before ordering I had also confirmed with the customer care about the availability and then I placed the order

Brand Response

Dear gauravnichani22,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. If you need any further assistance, please share your order details and our team will get in touch with you. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

Upload Photo

By: FNPPL | Apr 06, 2022  03:26 PM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Ferns N Petals
1
2
3
4
5

MouthShut's Top Picks: Must-Read Articles

View All
X