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About Club Resorto

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Contact Details

D-12, Level-1, Kalkaji, New Delhi 110019, DL

+91-8183939393

Club resorto is conning people
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jul 12, 2025 05:00 PM 42 Views (via iOS App)
(Updated Jul 12, 2025 05:03 PM)

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want to share my ongoing experience with Club Resorto Vacations Pvt Ltd to help others make informed decisions. I enrolled in their holiday package in December 2023 after being promised a ₹; 2.75 lakh CRP plan with 0% interest on a 24-month EMI and complimentary to-and-fro flight tickets. These benefits, including the free flight tickets, were clearly mentioned in the signed agreement. However, after making an initial payment of ₹; 1.5 lakh and a second payment of ₹; 1.07 lakh the next day, I discovered that I was being charged nearly ₹; 45, 000 in EMI interest—despite being promised a zero-interest plan. This brought my total outflow to over ₹; 3, 01, 000, which is ₹; 26, 962 more than what was agreed upon. Adding to this, Club Resorto later introduced a ₹; 11, 000 cap on the promised flight tickets, which was never mentioned during the sale or in the agreement. My booking was also blocked for weeks due to an incorrect ₹; 18, 000 balance being shown in their system. While they did refund ₹; 13, 487 after repeated follow-ups, the second EMI refund is still pending. After multiple unanswered emails and unfulfilled assurances, I was forced to send a legal notice and file a consumer court case. Despite this, the company has not accepted court summons to date. I am sharing this not just for resolution, but to ensure others don’t go through the same financial and mental distress. Please read every clause, question every verbal assurance, and stay vigilant.

Brand Response

We apologize for the inconvenience caused. We couldn’t fetch your details in our system. Kindly share your contact details at holidays@clubresorto.com. Our team shall coordinate with you asap.
Regards
Team Club Resorto

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By: Club_Resorto | Aug 02, 2025  04:20 PM imageComments 3

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