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About Banarasee

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Contact Details

Delayed delivery. No grievance redressal.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jul 31, 2023 12:28 PM 2091 Views (via Mobile)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Banarasee Cares

Banarasee is working closely with MouthShut.com to enhance customer satisfaction.

First order- 2019- First defective product. But got replacement with delayed delivery. But satisfied with quality.


Second order- 2021: No shipping till 15days. Followed up and got response the product is not available and will take 1month. Till 15days they were sitting on my money without informing me of the reality. Got refund after 1month of placing order.


Third order- 11July2023. Till date they have not shipped and after again me following up, again they are saying it will take another 15-20days. They didn't feel the need of informing me the reality again. I asked for compensation for this and they have stopped responding atall. I warned them of consumer forum, still stubborn heads have no response. I will never order from this unreliable brand ever.


Deeply tortured and trapped.

Brand Response

Hello Ma'am,
We value you as a customer and are deeply apologetic about your experience. As per our telephonic discussion, we will be positively shipping the product by this Saturday. We are sorry for the inconvenience caused due to this inadvertent delay in your delivery.


Team Banarasee


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By: Banarasee | Aug 01, 2023  02:35 PM imageComments 0

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