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Home > Ecommerce and Online Business > Online Shopping > Banarasee > Damaged product, poor customer service.

Damaged product, poor customer service. Review on Banarasee

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67%

4.06

416 Votes

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sooryabyju62

India

1 Review

Damaged product, poor customer service.

Issue Resolved

Brand-aid! The problem has been fixed. Happy Ending.

Mar 07, 2025 03:47 PM 504 Views (via Mobile)

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Banarasee Cares

Banarasee is working closely with MouthShut.com to enhance customer satisfaction.

Received a damaged saree. I informed them through phone and as per their response I shared the pictures of the damaged saree but later they are not responding. Poor customer service. No reliability about this site. And this was my first purchase from this site.

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Brand Response

Hello,
We are committed to customer satisfaction and pride ourselves on the quality of product and service we provide to the customer. In line with our commitment, we picked up your product as soon as the delivery of damaged product was reported and replaced it with a perfectly beautiful piece. I hope you found the replaced product to your satisfaction.

Team Banarasee