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MouthShut Score

53%
3.74 

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Star health medical insurance claim fraud
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 23, 2024 06:32 PM 17 Views (via Mobile)
(Updated Sep 23, 2024 06:35 PM)

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

Star Health and Allied Insurance Co Ltd Cares

Star Health and Allied Insurance Co Ltd is working closely with MouthShut.com to enhance customer satisfaction.

Everything was fine for 6-7 years till i raised a claim of 32k, they simply deducted 20% of the amout without any rhyme or reasons. When complained, they send mails from generic ids and ask for entire documents again including cheque copy, doctor summary original, etc and want you to visit their office.


This is still open for the last two months to investigate and revert back. The policy premium i pay is twice the claim amount.


Till date not a single call, whereas as the premium due dates nears all kinds of service calls are recieved including cheque pickup facilities, etc. So much for star health. Stay busy.


Brand Response

Dear Kumara,
We regret for any inconvenience caused. Request you to provide the policy/claim number and contact details via any of the below links. So that we can investigate this and get back to you.
Thank you
Team Star Health
https://bit.ly/SHorm
https://m.me/StarHealthSupport

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By: Star_Health | Sep 24, 2024  07:03 AM imageComments 0

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