May 25, 2007 01:42 PM
3170 Views
There always has been ample good news for the Tech Savvy shoppers today. With the era of consumerism sweeping in, online shopping becomes a hot favourite with all, promising a pleasant hassle free shopping- just at the click of a mouse in the cozy comfort of your home/workplace!
Such experiences also have a flip side that can supersede all goodies offered by such forums. The prices can be deceptive, the cargo can be faulty, and the customer can be left aghast with no post purchase assistance offered. It can, and does become a living nightmare for the shoppers.
Off the various online shopping forums, rediff shopping is one that can’t go amiss. Love it or hate.
URL: https://shopping.rediff.com/shopping/index.html
Product Availability: 3/5
The categories are neatly arranged along the left, best deals towards the right with the centre donned with careful pictorial enchantments. The escape is essential, yet tricky. The deals seem to be the best offered, the rates ultimate, and the brand name Rediff, too sublime.
PS: The deals and the offers are subject to changes.
There is no dearth of the available product(s) categories, the width of the product line wary grossly. You can lend your hands on anything from shoes formal(branded) shirts, watches to alphonsoes. Be it gadgets, apparel, home appliances, furnishing, books, DVD’s you name it, they have it, but the choices offered might be a little poky.
Prices available: 3/5
Besides, there is no trouble is caused to the customers in calculating the net payable amount as all details are specified against the product. It not only makes the decision fast, but also facilitates healthy comparison.
While calculating the payable amount, don’t forget to add 30 to 50 bucks as the delivery and maintenance charges that rediff extracts of all bookings. Running a price crosscheck with other websites is a other must do while shopping online. Rediff is no distinct example. The prices offered as rediff deals might not be the best in trade, although they appear to be irresistibly true!
The registration Procedure: 3.5/5
Now that you have found something that you were so fondly looking for, and the prices comfortable to the wallet, smile all the way to the order placing procedures. No pop-ups, no disturbing advertisements, the registration procedure is as simple as it can be. With a user account created(or linked with the existing rediff account, if you have any), as many as 10+ address can be added to your personal list(for future usage too).
Payment procedure: 3.5/5
Like any other web, rediff too offers assorted payment modes. Payment through cheque(dropped to its registered drop boxes) and cash on delivery as the options favored most by the customers. All in all this step too is hassle free. Thankfully.
With the payments made, it becomes child’s play to track orders as the mail is sent immediately specifying all the order details that keeps the customer happy. At least for some time.
Packing and Product Quality: 2.5/5
Rediff though scores decent in packing, though the product quality seems nothing superior. Products of identical quality are readily available at cheaper prices mostly.
Product Delivery: 1.5/5
If you can do without your purchase for 20 more days, rediff shall not disappoint you. The minimum time taken to deliver your purchase to the doorsteps being 15+ days, adding 5 more is no big deal.
Post Purchase Dissonance: 1.5/5
The worst aspect of shopping with rediff. For the frustrated customer -with the product still undelivered for 20 days hence- getting post purchase service is a distinct reality! NO contact number is made available on the website; we can just resort to “mail your query”. There is no time frame specified for when the “Query” shall be answered.
Overall: 1.5/5
The experience with rediff shopping has been truly disappointing. I am looking forward to some fresh air!
