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92%
4.18 

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Moutshut Interface Restrictive
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 12, 2007 02:21 PM 2959 Views

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I have tried posting a request for getting reviews for a new Product category a couple of times and it never showed up. I also did not get any intimations to why it was not put up.


I also find it Very Restrictive. If the Product or Service that one wants to review or want to put an opinion is not included. There should be an open interface for people to Put a review directly even without the Product/Service being there.


The Current interface of choosing the Category, Product and Brand is very cumbersome.


With the current interface one is limited by what is there. A lot of improvement in Usability will happen and the usage will grow a lot if an interface is created to put in a new product in a "New" category for products not listed there. Indeed the Product Ratings may not apply but that can be incorporated in text as deemed fit for that product.  The key is to get the Voice/information across.


Brand Response

Dear Adi:We have been receiving requests for people to make the user interface very simple and believe me, work is in progress. Very soon, finding products and making new product requests is going to be extremely simple.
And since we keep getting loads of requests to add products everyday, the process usually takes 2-3 working days and sometimes, a bit more. If your request went unanswered, I apologize - the objective is to respond to each and every member who has requested a new product addition.Regards,Jasmine


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By: MouthShut_Official | Sep 12, 2007  02:56 PM imageComments 0

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