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MouthShut Score

48%
3.58 

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

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Don’t pay premium your hard earned money
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Oct 16, 2022 04:20 PM 1734 Views (via Mobile)

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

Medi Assist Healthcare Services Pvt. Ltd. Cares

Medi Assist Healthcare Services Pvt. Ltd. is working closely with MouthShut.com to enhance customer satisfaction.

Very poor in customer service


Claim settlement process, you will cry 100% sure


They will deduct from your claim amount with unnecessary reason.


They will change their policy based on situations and deduct from your claim amount.


Please note we are in year 2022, this type nonsense attitude will make out from the industry.


Brand Response

Hi, We apologize for the inconvenience you've experienced. We take your feedback seriously and are committed to improving our customer service and claim settlement processes. Your concerns will be addressed, and we appreciate your patience and understanding.
Regards, Team Medi Assist

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By: mediassist | Apr 04, 2024  11:25 PM imageComments 0

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