Aug 05, 2007 06:27 PM
1674 Views
MAKEMYTRIP (INDIA) Public LIMITED Cares
MAKEMYTRIP (INDIA) Public LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
I booked for my journey from Hyderabd to Paris via Delhi at MMT. First bad experience was with their courier dispatch policy which said they can not deliver me tickets becuase Blue Dart is not present in my city, 4 days after booking my tickets. After an illogical discussion with their call center people which is the slowest and most ignorant call center in the world, they did not send me tickets to my address , instead made me visit one center in Hyderabad to collect those.
The last thing which is even more agonising is that they booked a wrong paper ticket for me, for a flight at 7.45 PM instead at 5.45 PM as mentioned. And the call center person is not even ready to acknowledge this. They are very stubborn and don't care for customer experience or convenience.
This was my first and last interaction with MMT and I request all of you to be beware of the most illogical and irresponsible travel agency in this world.
