Makemytrip sucks bigtime. Review on Makemytrip

I booked a ticket from Bangalore to Mumbai and the return journey through Makemytip for a sum of Rs 3908. But, I did not get any e-ticket mailed to my email id.All I got was a payment code and a flight id code.The money got debited from my credit card account within a day.

So, I called them up and asked for the e-tickets.They said that I should have got by that time, and they will once again forward the same.So, I waited for another half -a day for it but I never received any mail.So, I again called them up and this time started demanding the exact details in a pretty harsh tone, I should say.

Then, they came up with this new excuse saying that their server machines went berseck and that I will be receiving the mail within a few hours and Oh! yes, each time I call them, they ask all the details about the complete booking.Now impatient that I am getting, I wrote them a complaint through their website describing the complete problem and that if it is not corrected within a day, legal route would be my only resort.

The next day(3rd day from my booking) at some 7 am in the morning, I get a call from some call centre girl saying that everything has been restored to order and I can expect the tickets in a few minutes.Again , I wait and wait and finally in the evening I call them again.

This time, they wouldn't even lift the phone.After around 20 minutes of continuously ringing , they lift it and immediately cut it down.I kept on trying the phone for the next one hour, sorryfully bearing the stupid music that they put on.At last someone lifts the phone and doesnt even care to apologize for the delay.Anyhow, I was past way beyond niceties by that time.

I told him the whole story and then this time he starts asking the name of the sales guy to which I gave the original complaint.These idiots don't even maintain a complaint number.And then he keeps me hold for another 20 minutes(yes 20 mins) and then comes back only to say that my booking id is not in their accounts.Now, things are going the wrong way.

So, I threatened him with a legal option if I did  not get the ticket within a day and asked his name and all other details.

Finally, I called them the next morning and they gave me the PNR numbers of the two different airline tickets, but never cared to still send the ticket.So, I took that number and called up Air Deccan and requested them to forward the ticket to my mail id which they did.The other Airline is still yet to send.

Till now, I did not get any ticket from those idiots.

One bunch of assholes.Never ever trust these guys with your travel plans or your money.Finally, the Makemytrip guys resolved my issue and had a nice trip to Mumbai and Back.