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+91-9999899998

Verified Member MouthShut Verified Member
Navi Mumbai India
No After sale support
Sep 25, 2017 12:15 PM 3125 Views

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As I had purchased my spectacles(Eye-wear) it was good at the time of purchase but when I came to know that my spects got some scratched and asked for there support team to tell me the details for 1 year warranty of my lenses, They had provided and when I came to know that it is not been covered under warranty and I asked them to tell me the amount for just replacing my lenses that I will bare it. but they said it is not possible you need to purchase a new one. I was very much happy with the service previously but now after hearing this statement that there is no service available for my Scratched lens, we even though I was thinking to buy a new one but current recently I had purchased a premium spects from them and I really liked it so I dnt want to throw that one.

Brand Response

Dear Customer, we regret the inconvenience caused to you, please share your registered contact number and we will call you to assist with the best possible resolution.

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By: valyoo_lenskart Deactivated | Sep 25, 2017 02:39 PM  (Updated Sep 25, 2017 02:39 PM) imageComments 1

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