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About Eureka Forbes Aquaguard Nova Water Purifier

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Dont Buy Aquaguard, their service is very bad
Dec 06, 2013 12:46 PM 8427 Views

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

Firstly, the AMC is outsourced. I had taken their AMC, Their service is very bad.


First, they do not come to change the filter as per the scheduled date/time, you need to keep calling them for 3-4 times and then when their service engineer comes, he takes out red card and say as per the card there is no filter change. "So sorry, I can't change the filter for you."


When I asked it was not changed before, how are you saying that, he says Sir your signature is here, please check. When they ask us to sign, we just sign and later they write it as filter changed,


Cheaters. Be CAREFUL!


Why don't they keep computerized database and come promptly and change the filter. They have cheated me twice by not changing the filter. So I have decided to sell the Aquaguard filter and buy something new.

Brand Response

Dear srinivaskandalam,
Please accept our deepest apologies for the trouble and inconvenience caused.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
Please share your contact details/complaint no with us.
Our customer service personnel will address your issue immediately.
Regards,
Eureka Forbes Team

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By: Eureka_Forbes Deactivated | Dec 06, 2013  01:13 PM imageComments 1

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