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About Eureka Forbes ACE Vacuum Cleaner

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Bad Customer Care of Eureka Forbes
Aug 09, 2010 02:23 PM 3876 Views

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

I had given my Vaccum cleaner for repair to customer care centre in Pattom trivandrum on 30.07.2010.But each time I call them to know what is the fault I get a answer that the service person is on leave.Today it is 9th of August still the same reply.I don't know whether this is true .I can't believe that a company like Eureka forbes has no service person for the last 10 days.


I had send mail to info@eureka-forbes.com telling the problem on 6.08.2010, but I have not received any reply for it.


I will never recommend to buy eureka forbes products.They should always remember that top priority should be given to customer satisfaction rather than giving full page advertisements in the newspapers.

Brand Response

Dear Ms. Sheetal,
We regret the inconvenience you had to face and would like to help resolve
this issue on priority basis. We have made a note of your complaint and I
request you to kindly provide me with your address and contact details so
that I can ask our service team to look into the matter.
For any further assistance, please feel free to write in.
Regards,
Siddhartha Singh,
Brand Manager

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By: Eureka_Forbes Deactivated | Aug 10, 2010 10:07 AM  (Updated Aug 10, 2010 10:16 AM) imageComments 1

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