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MouthShut Score

41%
3.34 

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2.5 Star

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Scam , I lost almost 30,000 ... beware
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 05, 2017 09:13 PM 18376 Views
(Updated Sep 05, 2017 09:17 PM)

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Country Club Cares

Country Club is working closely with MouthShut.com to enhance customer satisfaction.

Country Club India is a scam . I am from Mohali. 3 years ago I received repeated call from them regarding free Voucher.   when we went to collect they inform it would cost 4000 . . at the time of booking and we accepted the offer with ok. . then they also explained their policies and holidays planning . We liked their offer as they informed us in 30 thousand we will be having a holiday of one week in Dubai and 2 week holidays in 5 star destinations in Asia as they consider it local . which was obviously a nice   offer  . and we paid 30 thousand instantly for these three destinations then we need to pay more money if we like these 3 weeks otherwise wise nothing .


but when we demanded booking  they forced us to give them more money and said they can't book any of the committed holiday as we need to pay more to upgrade holiday planning  . they said they have expelled that   person who promised . when I asked promised was from country club not from the particular person then I found them laughing  as it was a joke .i lost my money and they wanted to extract more but no solution . I really found it disgusting and cheated . as if they were saying' tum to ullu ho bhai or do pesse .' it was like mental torture .


now they are calling me after  almost every 3 months just for money for blah blah holiday . when I ask them to fulfil previous promises . then either they become dumb or cut the call without any solution .


so I lost my hard earned 30 thousand with a lesson The Entire staff of Country Club has just one ambition, that is to extract as much money as possible from the customers even over false commitments and endless promises to the customers.


As till date no solution or not even single holiday is offered to us .  so please beware from such offers


Brand Response

Dear Member,
We genuinely apologies for the inconvenience that you have faced and we would like to connect with you regarding the matters you have mentioned here. Please share your membership ID and contact number with us on our customer care email id centralcustomercare@countryclubmail.com so that our customer care team can get in contact with you ASAP.
With Regards,
Team Country Club

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By: countryclub | Jan 12, 2019  12:58 PM imageComments 0

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