Apr 16, 2010 11:48 AM
6718 Views
I have saving account with ABN Amro Bank, now its called Royal Bank of Scotland (RBS) for last 5 years. Many times I visited Hauz Khas branch Delhi to get services like selling/buying of MF, joint account, change address, etc The service at the RBS, Hauz Khas branch is pathetic. Noida branch. Still better. They have kept cute faces at Hauz Khas branch who are sweet poison. They will talk as if your work will be done. But many times, I had to follow up with them to get my work done. These guys had persuaded me to buy Aviva Save Guard, after investing 36, 000 with them I sold it at a LOSS of 13, 000/-.
Never buy ULIP and or any investment instrument which has no transparency. Recently , I had asked them to sell all of the MF holding. They sold few of them but they did not give me information which all they sold. After following with them, I found some it has window in which you can sell. After three attempt I was able to sell HDFC-infra MF. They get it done by third party which I learnt. Now I want to convert one MF from re-invest to growth. Two times , I have given the written application. Its not done uptil now. God knows when it will be done. Never invest in dividend re-invest as they have same year of locking period. Its a infinite cycle. Address change, it was done in two attempt of written application. Online, trying several times. It did not work. God knows, why it did not change with online request.
Avoid this ABN Amro Bank (Now called RBS), especially hauz khas branch. Hope with RBS take over they will improve.