This is with reference to myrecent visit to Beverlee, Casa Rio Gold flat

> of mine along with my family.

>

> Pl note our following detailed observations for reference to all customers:

>

> 1. It is extremely sad to see such shabby condition of the outside

> finish /color of the building. There is big difference between the

> photograph shown in mylodha portal and the ground reality.The building

> outside/outer wall looks like that it's 8-10 year old building.

> Definitely not acceptable and expected from a builder of Lodha Repute.

>

> 2. Now, see what we felt while preparing ourselves to enter to the

> flat. The main door lock itself was found faulty and after lot of

> efforts, Mr. Avishkar(your representative accompanying us) could

> manage to open it. The lock has to be changed by new one.

>

> 3. Poor quality false ceiling material used in toilets. Area between

> this false ceiling and true ceiling of'toilet' is not even finished

> with proper plastering and proper painting. Geyser is just hanged on

> un-finished wall. In long run it will lead to leakages from upper

> level /other places.  Not acceptable. Pl arrange to first do a proper

> plastering, number of coats of paint on this area to be applied and

> then, re-install the geyser. Ideally, tiling is done till top,

> however, atleast we can expect a proper painted finished surface.

>

> This comment is applicable for both the toilets.

>

> 4. Utilities PVC pipes(of 3' or 4' dia) are found running above

> this false ceiling. We never seen laying of such dia piping with-in

> customer flat.It may smell, leak and create all sorts of problem over

> a period of time. It's a design flaw. Running pipes of such diameters

> over false ceiling inside the toiler /flat area is never seen earlier.

> These must pass through a dedicated utility ducts as per standard

> engineering and construction practices.

>

> 5. The outdoor unit of AC has been installed in a completely

> in-accessible position. This is again a serious design flaw.

> Removable of outdoor unit is almost impossible. How to handle it in

> case in future somebody want to replace the AC by new one.

>

> Is it the way Lodha designed the flats? It's in-human & highly

> un-safe for any xyz person to do maintenance on these outdoor units.

> Definitely not acceptable. Let us have the inputs on this from your

> design team and how it can be addressed now.

>

> 6. The switch for a 1.5 ton(pl confirm, it's 1.5 ton or other rating)

> AC is of 5 amp rating which is not sufficient. It needs minimum 16 amp

> power switch. Pl arrange to change it, otherwise, it will burn with-in

> few days. It's a safety hazard to use a lower rating switch for a

> higher rating device.(The plug /socket are correctly given of 16 amp

> rating.).

>

> We could not find any Star rating on AC. Is it 3 star or 5 start or

> what? Pl confirm.

>

> 7. Jet spray of toilet is leaking. Pl replace it by a new Piece. Local

> poor quality of jet spray is used; though Jaguar fittings were

> committed. Very few fittings are found of Jaguar, most of the fittings

> are low quality local makes. Definitely not of the standard shown in

> sample flats.

>

> 8. Plastering in main hall balcony area(Chajja portion) was literally

> cracking/hanging and just by touching, it came out. Proper curing time

> post plastering seems to be not given, hence, the condition. This

> needs to be fully removed, re-plastered and refinished properly as if

> it broken, it can be a safety hazard to a person standing at ground

> level.

>

> 9. Steel Railing of the main hall balcony started corroding. The paint

> has started peeling off from places. This is again happening due to

> improper surface treatment, primer application before final paint.

> This can be only rectified on permanent basis once the complete paint

> is peeled off and proper primer and proper quality paint is applied.

>

regards

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