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MouthShut Score

58%
2.61 

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Kenstar

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DON'T BUY THIS COOLER
Apr 13, 2011 09:28 PM 10248 Views
(Updated Jan 13, 2016 11:53 PM)

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I bought this Kenstar Air Cooler CT 9924 from Pai International(https://paiinternational.in/) showroom at Indiranagar, Bangalore on 13th March 2011.


This cooler has never worked properly since the time I got it. It makes this loud noise like you're running a diesel genset or an auto inside your room(Play the attached video) ->


To make matters worst Kenstar has a pathetic after sales service(which is outsourced to some generic "Customer Care" agency).


I had written a full review here - https://mouthshut.com/review/Kenstar-9924-mulnmqpnmn


But, looks like mouthshut has deleted it. Sorry about that.


Just as an update, Kenstar people replaced the faulty piece with a new one which worked better. But I didn't use this cooler much(only for few days in peak Bangalore summer) to avoid spoiling it again after it was out of warranty.


Overall, it was a bad experience and since 2011, I haven't bought any other Kenstar product.


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