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MouthShut Score

53%
3.74 

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StarHealth Insurance Claim Approval Time
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 22, 2024 07:07 PM 22 Views (via Mobile)

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Star Health and Allied Insurance Co Ltd Cares

Star Health and Allied Insurance Co Ltd is working closely with MouthShut.com to enhance customer satisfaction.

Star Health Insurance Claim Approval Time is around 4 hours for 1 claim and as per IVR team it is 2 hrs. Hope they switch to AI soon to automate the claim approval process. IVR team is needed to give information to the patient's kin. The insurance team at the hospitals are pathetic they have counters for name sake and dont have any knowledge of what they are doing.


Brand Response

Dear Sunil,
We regret for any inconvenience caused. Request you to provide the policy/claim number and contact details via any of the below links. So that we can investigate this and get back to you.
Thank you
Team Star Health
https://bit.ly/SHorm
https://m.me/StarHealthSupport

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By: Star_Health | Sep 23, 2024  11:09 AM imageComments 0

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