MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
STAR Health Insurance Image

MouthShut Score

53%
3.74 

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Experience with senior citizen policy
Thank You
A token of appreciation from the brand
Jun 03, 2017 06:22 PM 36636 Views

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

Star Health and Allied Insurance Co Ltd Cares

Star Health and Allied Insurance Co Ltd is working closely with MouthShut.com to enhance customer satisfaction.

Star Health Insurance has a wide range of policy which include their Senior citizen red carpet policy plan. I happened to take two different policy for my parents. However, I did not had a pleasant experience it. I had got my father admitted to the hospital and sent the form to the company for approval. I had sent all the documents requested and with the consent and understanding for the doctors. Hospital was one of the recognized names and registered as a panel member. In spite of sharing all the documents I had been asked with multiple queries which was not honored by hospital and finally I end up paying cash and claim was not passed.


Brand Response

Dear Arpita,
Thank you for taking the time to give your valuable inputs and apologies for the late response. We deeply value your feedback as it helps us achieve our aim towards building a stronger relationship with our customers.
We are a click or a call away, if you need any further assistance.
Regards,
Team STAR Health Insurance

Upload Photo

By: Star_Health | May 23, 2018  01:43 PM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

STAR Health Insurance
1
2
3
4
5
X