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MouthShut Score

34%
1.84 

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Do not like the customer care....
Jan 26, 2016 01:29 PM 1029 Views

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I am not happy with snapdeal customer care. They way they are behaving good but the resolution action is not working out.


I booked one WD external hard disk. while booking there was some promotion going on and as per that I suppose to receive 10% cashback.


Till now I have not received it. I have contacted with them so many times. first they said they have some problem so they with refund the cashback manually. But still now it is not resolved. The customer care guys will say you will receive your money asap but it is not working out. I have to take some serious action now.


Brand Response

Hi santoshgouda2007, We sincerely regret the experience you have been through. Kindly share your order id with us. We’ll get this checked and help you out. Thanks! Mukti.

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By: snapdeal | Jan 26, 2016  03:21 PM imageComments 0

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