Ownership is missing in Mediassist TPA - MEDI ASSIST INDIA Consumer Review - MouthShut.com

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48%

3.58

1,995 Votes

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ashalathasaravana

India

1 Review

Ownership is missing in Mediassist TPA

Dec 28, 2022 09:21 PM 1597 Views (via Mobile)

(Updated Dec 29, 2022 12:37 AM)

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

Medi Assist Healthcare Services Pvt. Ltd. Cares

Medi Assist Healthcare Services Pvt. Ltd. is working closely with MouthShut.com to enhance customer satisfaction.

Have had v.bad experience,

Mediassist follows guidelines but fails to take ownership , Leadership & doesn't challenge the norms.

Pathetic service, executives don't have any authority to work on exceptions, looks like no one is helpful in Cashless Claims Team.

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Brand Response

Hi, We're sorry for the poor experience you had. We're working to improve our service and empower our team to handle exceptions better. Thank you for your feedback. Regards, Team Medi Assist

By: mediassist | Apr 05, 2024 01:19 PM Comments 0

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