Apr 10, 2023 10:32 PM
1260 Views
They offer. Firstly, their platform is not user-friendly and navigating through it is a cumbersome task. The website is slow, and it takes a lot of time to execute even the simplest of transactions.
Moreover, the customer support of ICICI Direct is terrible. Whenever I had a query, their support team took ages to respond, and even when they did, the solutions provided were not satisfactory. It is frustrating to wait for a response for days, only to receive an inadequate solution that doesn't address the problem.
The brokerage charges of ICICI Direct are also quite high, and there are hidden charges that are not mentioned upfront. It is unfair to charge customers for services that they were not even aware of. The research reports provided by them are also not up to the mark, and the analysis is not insightful enough.
