Ibibo Web Pvt Ltd Cares
Ibibo Web Pvt Ltd is working closely with MouthShut.com to enhance customer satisfaction.
This is to bring into all of your notice that, kindly don't make any flight bookings through Make My Trip as they won't hear you or consider you, if there is any problem arises like cancellation, amendments etc. Philan J was absolutely correct and I also face same kind of issue with goibibo and still correspondence is going on. They deliberately put you on hold for more than 20 minutes, if we talk or correspond to our emails very rarely or sending the same email saying that "we request you to kindly wait for more 24 working hours as we will get back to you". What a sarcastic way to handle a customer by a leading travel agent in India.
I don't understand on thing, does goibibo don't have any owner or top most managers to check these kind of complaints and rectify it?
So please be more careful to all of you while dealing with this fraud company in the future.
