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MouthShut Score

55%
3.95 

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Very bad service
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Brand has acknowledged the consumer grievance and initiated readdress.
Oct 17, 2024 07:48 PM 28 Views (via Mobile)

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EXCITEL BROADBAND PRIVATE LIMITED Cares

EXCITEL BROADBAND PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I was optain 300 Mbps Speed plan of Excitel service, they sales executive promised me that you will get atleast 250 Mbps speed but at the time of installation it's not even touched 50 Mbps speed, the installation team said that it's just now installed give time for 3 to 6 hours and chk and I checked after 8 hrs it's the same problem when I call to them back they are not responding my calls and next day also they not answering my calls , very bad and patitect service when I call to customer care they also just hearing and disconnect my calls


Brand Response

Thanks for reaching out to Excitel. We apologize for the inconvenience caused. Please share your ticket number, Registered phone number, or User ID with us so we can fetch the account details to get the issue checked and resolved at the earliest.

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By: Excitel_Broadband | Oct 28, 2024  05:54 PM imageComments 0

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