This was my worst decision to trust an app based service provider for painting service. They take full payment in advance and leave you at the mercy of their service partners. Urban company's team does not care how much you complain regarding the quality of service they provide. Their sales team agrees to all your points before you make the payment. Their implementation team talks totally different. The guys who came to do the work did not bother to look at the quality of work done. I am still waiting for their senior staff to visit and have a look at the quality of work done even after making the full payment in advance.