Poor service...

Review On Puravankara Builders, Bangalore

My relationship with Purva folks has been bad. The sales people sell " dreams" only to be broken! A big fat bunch of lies. The first day I landed at their office, the sales rep made me wait for 20 mins. which she was talking to her boyfriend! Then she give me info which was wrong. Made us wait again for 1.5 hrs promising a site visit!

Once I signed the deal. they were not bothered about anything else. took their own sweet time to give the papers for verifcation. Promised me a good parking slot and gave me the worst possible one. They refused to exchange it to anythign else.

Quality of construction: 80% good. there are problems in 20% areas. and they refused to fix any of it. they just gave empty promises. I had to get most of them fixed at my own expense.

Overall Purvankara Quality Of Service: Poor! Its a good real estate market. and they r acting as if they are doing mankind a big service by being there. They simply dont care about the customer. Attitude is pathetic of Sales, After Sales service and even the interior design team.

Brand Response

Dear Customer,
Greetings from Puravankara!
This mail is to keep you informed that we have read the review you have posted in www.mouthshut.com about your experience with us.

We sincerely regret the inconvenience caused to you.
We at Puravankara would like to address your concerns as soon as possible and hence request you to kindly share your contact details along with Project name & apartment number with us.
Looking forward to hear from you soon.
Warm regards
Team Puravankara

Cancel

By: Puravankara_Corp | May 30, 2014  03:22 PM Comments 0

See full communications