Sep 01, 2018 09:47 AM
18741 Views
Hello,
I had booked mychoize car for 22-23 aug with booking id - RS/PUN/18-19/359017634.
I had a horrible experience with these cheaters. first of all, I had booked car 2 months back but they called me 10 hrs before the booking that documents are not valid & tried their best to cancel the booking. as I was on the flight, there was nothing I could do much but fortunately, with my friends help, I got the booking converted to my friend's name.
while giving the car they gave in hush-hush and in dirty condition, I didn't mind much as it was raining for past 1 month & even myhchoize agent also gave the same excuse. Now after the trip completion, they showed their real face & how they actually make money. firstly they inspected the vehicle for 30 min but couldn't find anything. then they said we need to wash the car to remove all dirt & check once again(while giving the car they couldn't clean but while taking they'll clean), after cleaning and further 30 min of inspection, he found a paint wearing off below the bumper whose size would not be bigger than a fingernail. he said now he'll deduct 2200 for this, I told him I didn't check below as mud was there that time. but he said its policy etc.
I asked him if its a dent or did I hit it anywhere or prove me how it could happen as there was no scratch or dent, just paint coming out. He had no idea, he said I don't know how it can happen but as per policy 2200 will be deducted. after that also, he took 15-20 min to further inspect the vehicle & tried his best to make sure entire security amount gets deducted. he couldn't find any. I asked him to give me vehicle & I'll get it fixed from outside as nearby driver told me it'll be fixed in hardly 100rs. but their agent refused to give me a vehicle. now I am wondering that when I took the card already there were 3 scratches in bumper mentioned in the document.
So as per myhcoize policy, 2200 per scratch & including mine. they got 8800 for the bumper, while the entire bumper cost is less than 2200. and if you are taking the entire bumper cost for any issue, then mychoize should've given me also the car with mint bumber & not with all damages. they are simply looting people.
how I am sure that this is planned loot is, after washing the car their agent went straight to that location only as if he already knew there's a spot(paint worn off)
Advise of others -
don't fall for their discount & lucrative offers. you might get discount of 250-300 but ultimately you'll end up paying 2200+ for sure.
Even if you go with mychoize, ask them to clean the car properly & inspect the car - take pics, the video below the car also.
