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About Kotak Securities

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They win, you lose!
May 22, 2006 01:44 PM 5221 Views
(Updated May 22, 2006 01:44 PM)

Customer Service:

Promptness:

Kotak Securities in Kochi recently approached me with an offer to do portfolio management for a small sum of money (usually, managers need at least Rs 5 lakhs, but they offered to trade on my behalf if I invested at least Rs. 50,000). The promise was that they would do intra-day trades and let me know of any profit or loss on a daily basis. Since they seemed very professional, I decided to put in an initial investment of Rs. 50,000 and see how things went.


Initially they would call me and tell me wonderful stories, like ''we made a profit of Rs.1000 today'' and so on! Then no calls came for 2 days. On enquiry, I was told that they did not make any investments as the markets were very volatile. ''Fine,'' I said. But when I started getting contract notes for the days on which no investments were supposedly made, I got curious, and asked for an upto-date accounts of my investment. Suddenly, I got a call saying that I was nearly Rs.7000 in the red! Apparently they had made mistakes in trading, and had not bothered to inform me!


I dont know if they were trading in their own names using my money, and pocketing the profits and shunting the losses in my name. I have no proof of what they have done and cannot do anything much since they took a power of attorney from me at the time of opening the account, claiming it is standard practice! So all I can say is, stay clear from this swindling brokerage house

Brand Response

Dear Mr. Shankar,
We tried contacting you but were unable to contact you.
We request you to kindly provide us with your client id or the user id in order to assist your further.
Sir, you have at the time of account opening executed the Risk Disclosure Document which clearly specifies that investment in equity shares, derivatives or other instruments traded on the Stock Exchanges have varying elements of risks and one should undertake transactions only if one understands the nature of the contractual relationship into which one is entering and the extent of one’s exposure to risk.
Regards
Swati Vyas
Kotaksecurities.

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