Jan 09, 2025 12:07 PM
4186 Views
After buying my flat with one of Tata's constructions in Bengaluru, our Google ads were sense directed to interior service providers' ads. As it read 'no hidden cost', 'buying a home is already a hassle, interiors should not be', we got trapped by HomeLane. On call our personal visit to studio at Hebbal, Blr was fixed for 25/12/2024. As we visited, I realized vastu and all they hardly know about, so I only suggested to move things direction wise in CAD and our designing help was done. The price they calculated was 3.6 Lakhs only for kitchen and offer price was 2.97 Lakhs. That very day we got to know that my mother has to go for cancer treatment, and I told this to Mr. Rahman who was pushing the deal on us. I told we have got other financial commitment and cannot exceed more than 2.1 Lakhs. With his words that at HomeLane price is fixed, no hidden charges blah blah, we agreed on a deal of 2.24 Lakhs for our kitchen interiors without any gadgets or chimney it was only shelves fitting job. Anyways we assumed it will be worry free so let's not hesitate in paying 45 thousand as GST only in overall cost.
The hassle begins as we paid signing amount of 25000rs on 25/12/2024 followed by a quote of 2.24 Lakhs mailed by them. On 29th one man visited the site in our presence for site inspection.
The following Sunday, 05 January 25, we were to meet Ms. Rukhsar again for finalization and all we discussed in color scheme and opening nobs of shelves. The next day I got a mail from HomeLane reading as quotation again stating our final cost is 2.97 Lakhs.
My goodness. Not even a millimeter is difference in the site dimensions but they are giving reason for change is dimensions changed. Who changed? Why is it changed? No fair response.
I am wasting my time writing mails and WhatsApp chats with people to listen to that after site inspection 'optimization' has caused the price increase.
In which language 'optimization' means a 34 per cent hike in cost?
The site is same inch by inch, design also same, but price optimization causing me price hiked by 71 thousands.
As a law background person, I am telling them that "your first offer was accepted by paying 25000rs by my side. But since you have made a counter offer, the previous offers stands null and void now. Please arrange my refund and let me opt any better services" But this will not happen.
Please DON'T go for HomeLane interiors, they are big cheaters. I will initiate legal proceedings against them and post them again for your review.
