I booked a 3BHK apartment with a private terrace at Casagrand Orchards, Coimbatore, trusting their claims of transparency and professionalism. Unfortunately, the reality was the opposite — misleading commitments and zero accountability.
After paying the booking advance, I was asked to fly in to sign the agreement. Shockingly, the private terrace — a key feature I was sold on — was missing from the agreement. I was then asked to pay an additional ₹5 lakhs for it off the record, with no legal documentation to support it.
Communication has been incredibly poor. There are no proper points of contact, and calls are routed only through recorded lines with threats of penalties instead of assistance. Once you pay the first 5% , you are left without control or support.
Casagrand’s sales team is highly aggressive before the booking, especially toward NRIs. But after payment, things stall completely — no progress, no updates, and no accountability.
I strongly caution anyone — especially NRIs — to avoid falling for the marketing façade. What seems like a professional process quickly turns into a stressful and one-sided experience.
Don’t risk your hard-earned money. Casagrand has been my worst property experience. Stay cautious and choose a developer who values transparency and ethics.
Never again Casagrand — the most untrustworthy developer I’ve ever dealt with. Warning- Buyers, beware. Seriously, beware.
- Thank You! We appreciate your effort.
