May 13, 2018 04:51 PM
3364 Views
I am giving below my real-life experience:
On his very first visit to me, the PNBHFLs sales executive lied to me stating the floating rate of interest was charged on daily reducing balance. It was only when I checked with his senior that the truth was revealed that it was not daily reducing but monthly reducing.
He also agreed to take processing fee of Rs5900/-, which was 50% of the regular fees of Rs11800/-. At the time of loan finalization, he backed out stating he never reduced 50% processing fees. As I had already finalized agreement with builder, it was too late for me to cancel the PNBHFL loan.
While initial sanction was @8.35%, it changed to 8.5% which he kept hidden from me and disclosed only after I had signed the agreement with the builder and obtained demand letter and NOC in favour of PNBHFL.
He did not disclose the charges for MOD, POA, NOI to me but did it only when he came to know that agreement with the builder was done.
He also forced me to buy costly insurance saying it was compulsory with PNBHFL, which was not the case.
He didn’t even care to clarify that he was from PNB Housing Finance and not from the bank itself. As he was a new joinee, he didn’t have visiting card or an email. I realized that I was dealing with housing finance company and not with the bank, only when I received the sanction letter with stamp.
Such people will do anything to earn their commissions. God will punish him for his karma.
Best,
Amit
