Jun 04, 2025 07:31 PM
235 Views
Clearly shows why your service center folks never bother about after sales service. Yada Raja Thada Praja is best suited to Havells. As my leadership is not bothered about customers, we too are not bothered about customers is what I can infer. Generally we receive an Acknowledgement emails when a complaint is made to Customer Service. Over an email I have made a complaint to Grievance and added their current CEO. Even after that if a customers complaint is not acknowledged means its clearly Lack of leadership control on the operations and nothing other than that.
Attached image shows the list of communication exchanges between Havells customer support, Grievance and their CEO but still Issues are updated as resolved without even visiting Premises.
Havells should be avoided at any cost. I am also writing an email to reliance digital to avoid showcasing and boasting Havells as they influence customers a lot to buy Havells products and because of which I bought this product.
